Your order will usually be worked on right after the payment was received.

 Our shipping partners (Deutsche Post / DHL / Hermes / DPD / Belgium Post, Fedex and others) do everything to ensure that your order arrives as soon as possible. Please understand that due to fluctuating delivery times (for example as a result of weather or traffic-related influences, seasonal business) we can occasionally come to delivery delays by our shipping partner.

If an article is no longer available after the order, we reserve the right to rescind the contract. In this case, we will inform you immediately.

When ordering more than one item at the same time, we always try to ship your order items with one shipment. However, this is not always possible for various reasons, eg:

  • The item might not be in stock at the moment
  • Multiple orders of an item will not necessarily arrive in a delivery, as they may be in different dispatch centers
  • Larger orders may take longer until they are ready for shipment.

In such cases, this may affect the shipping time.

The calculation of the shipping cost depends on the volume and the weights of the individual items as well as the entire shopping cart.
You will be informed about the exact amount of the shipping charges as part of the order process.